As we sell engines and equipments to the metallurgy industry, we provide sales support services for them throughout their life cycles. In any case, we get in touch with both customer and manufacturer immediately to assure the delivery of the required parts on time.

Original spare part usage has vital importance to maintain the continuity of the performance and productivity of the engines and equipments. We provide spare parts from the world class manufacturers which are tested and approved by accredited engineers of companies.

It should not be forgotten that providing recommended spare parts is crucial to assure the quality and productivity of the manufacture. In case of providing alternative spare parts; although it may be seemed as cheaper in short term, it can cause bigger financial burdens in medium and long term.

Providing spare parts is one of the essential principle of the sales support services. Spare part service means providing the original and required part;

• Which has the expected quality and fair price
• With terms of guarantee and on time delivery

Regardless of its effect on profitability and endorsement, spare part support is initially a service for customers. Additionally, providing customers with quality service can be possible with effective information flow by an efficient communication network